Privacy Policy
Effective Date: January 26, 2025
Last Updated: February 2, 2025
Coop Keepers Terms of Service & Privacy Policy
Welcome to Coop Keepers! Your privacy and trust are important to us. By using our website or services, you agree to the following Terms of Service and Privacy Policy.
Terms of Service
1. Acceptance of Terms
By accessing or using Coop Keepers’ services, you agree to these Terms of Service and acknowledge that you have read and understand our Privacy Policy.
2. Our Services
Coop Keepers provides chicken coop cleaning, maintenance, and related services. We reserve the right to modify, discontinue, or update services at any time.
3. Customer Responsibilities
- You agree to provide accurate and current contact information when requesting a quote or scheduling services.
- You must be at least 18 years old to use our services or have parental consent.
- You agree not to misuse or attempt to disrupt our services, website, or communication platforms.
4. SMS Messaging & Consent
By providing your mobile number, you agree to receive text messages from Coop Keepers, including:
- Service updates and appointment reminders
- Promotional offers and discounts
- Customer support communications
4.1 Opting In
You must explicitly opt in to receive SMS messages by checking the box on our Contact Us or Request a Quote form. Message frequency may vary. Standard message and data rates may apply.
4.2 Opting Out
You may unsubscribe from SMS messages at any time by:
- Replying STOP to any message to cancel.
- Replying HELP for assistance.
After opting out, you will no longer receive SMS messages except for required legal notifications.
4.3 Message Delivery & Liability
- Coop Keepers is not responsible for delayed or undelivered messages due to carrier restrictions or technical issues.
- SMS consent is not required to purchase our services.
Privacy Policy
5. Information We Collect
When you interact with our website or services, we may collect:
- Contact Information: Name, phone number, email
- Service Details: Appointment history and preferences
- Payment Information: Securely processed billing details
- Technical Data: IP address, browser type, and website usage for analytics
6. How We Use Your Information
We use collected data to:
- Provide services such as scheduling and support
- Send SMS and email updates (with user consent)
- Improve our website and user experience through analytics
- Ensure security and compliance with legal requirements
7. How We Protect Your Data
Your personal information is securely stored, and we will never sell, rent, or share your contact details with third parties for marketing purposes.
8. Cookies & Third-Party Services
- We may use Google Analytics, Facebook Ads, and similar tools to understand website performance.
- Cookies are used to enhance your experience. You can disable cookies in your browser settings.
9. Data Retention
We retain your data only as long as necessary to provide services and comply with legal obligations.
Your Rights & Choices
10. Managing Your Data
You have the right to:
- Request a copy of your personal information.
- Update or correct your data.
- Request deletion of your data.
- Opt out of SMS messaging by replying STOP.
To make a request, please contact us at support@coopkeepers.net.
Updates & Contact Information
11. Changes to This Policy
We may update these policies at any time. Changes will be posted on this page, and we will notify users via SMS or email where required by law.
12. Contact Us
For questions about these policies or to request changes to your information, contact us:
Email: support@coopkeepers.net
Phone: 706.418.1199
Address: 246 Robert C Daniel Jr Pkwy #1356 Augusta, GA 30909
